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This information has been prepared to introduce the principles of confidentiality that regulate the use by the company Absolute Relax Srl of the data provided by users. This page describes how to manage the site with reference to the processing of the personal data of users who consult it.

This information is also provided pursuant to Regulation (EU) 2016/679 (GDPR) to those who interact with Web services accessible electronically from this web address. The information is provided only for this website and by visiting it, you implicitly declare that you have understood and accepted the processing methods described in this privacy statement. Absolute relax SRL, with registered office in  Grisolia (CS) via Litoranea Tirrenica n ° 30, in the person of its legal representative, is the owner of the processing of the aforementioned data, which is carried out at the company headquarters for the purposes set out in this privacy statement, including the purpose of direct marketing in case of consent from the user. The treatments connected to the web services of this site are handled only by internal staff of the owner company, specifically in charge of the treatment, and by external persons in charge of occasional maintenance / management operations of this website.

Therefore, within our Company, employees or collaborators, including external collaborators, assigned to services and offices and the sales network (trusted intermediaries and consultants) may become aware of your personal data, as persons in charge or responsible for their processing, as well as internal and external structures that carry out technical support tasks on our behalf and on our behalf (in particular: IT services, advertising, marketing, service management, legal services) and corporate control.


We will also process your data to assert any rights and reasons even in court, therefore also communicating your data to appointed professionals. The personal data provided by users who send requests for informative material or who subscribe to newsletters are used for the sole purpose of performing the service or provision requested. These data can also be used by the company for the pursuit of the following purposes:

a) management of the relationship with the customer;

b) carrying out the company's own economic activity;

c) other purposes related to the activity carried out by the company and connected to it (by way of example, to improve the products and services offered, even if not strictly related to the services requested by the interested party; market research on customer satisfaction, etc.) .

If it is necessary to collect data that allow the personal identification of the user in order to provide the latter with a certain service, the user is requested to voluntarily provide the necessary data, which will be processed exclusively for the purposes of providing the service.

In the event that the user wishes to make a reservation at the accommodation, the user will be asked for information such as name, address, telephone number, e-mail address, credit card number and preferences regarding the room, in order to to elaborate and process the booking of the requesting user.

The company Absolute Relax Srl, uses the e-mail address to send the booking confirmation and, if necessary, other information may be used to contact the user in order to obtain some data necessary in processing his reservation.

Absolute Relax Srl can also use the contact details to: send the user a message prior to arrival summarizing the booking confirmation data, and providing further information regarding the area and the accommodation facility; communicate to the user special offers and promotions in accordance with the provisions of this Privacy Policy; as well as to send the user periodic surveys relating to the degree of satisfaction or market research. The user can revoke the consent given for sending marketing communications at any time. The user can also revoke the consent given for participation in surveys.


Direct Marketing

As specified above, we would like to provide you with information about new products, promotions, special offers and other information that we believe may be of interest to you. In the event that you have expressly authorized us to do so by ticking the appropriate flag, we will be able to send you this information by post and by telephone, unless you have specified otherwise during registration. If, at any time, you wish that your data not be used for direct marketing purposes, you can notify us by contacting our customer service via email at the following address  and we will no longer send you any commercial communications. If you have intended to deny your consent to the processing of your data, you will never receive any commercial communication and the data you provide will be used exclusively to respond to your request.


Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of internet communication protocols. This information is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the date and time of the request, the method used. when submitting the request, the size of the response file, the numerical code indicating the status of the response given by the server and other parameters relating to the operating system and the user's IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning, and are deleted immediately after processing. The data could be used exclusively by the Judicial Authority to ascertain responsibility in the event of hypothetical computer crimes against the site.



Cookies are data created by a server that are stored in text files on the hard disk of your computer and allow the functioning of this website, the use of a specific functionality explicitly requested by the user or allow to improve the functioning of this site, such as cookies that make browsing faster or that show the contents of greatest interest to the user based on previous choices. Cookies can be permanent (so-called persistent cookies), but they can also have a limited duration (so-called session cookies). This site uses both persistent and session cookies. The session cookies are not stored permanently on your computer and disappear when the browser is closed. The persistent ones are used to customize navigation according to the tool used by the user (computer, tablet, smartphone) as well as third-party cookies that are used to analyze site access (eg. Google Analytics) and to allow users to share the contents of the site through social networks (FB) or e-mail (Add This). These cookies are stored permanently on your computer and have a variable duration.


Google Analytics Cookies

Our site uses Google Analytics by Google, Inc., a service offers measurement statistics and analysis of site performance, through the use of cookies. To consult the privacy policy of the Google Analytics service, visit the page For the privacy policies of Google, we point out the following address


Google Adwords & Google Remarketing Cookies

The website could use the Google Adwords program and Google Remarketing technology. Both are operated by Google Inc .. The AdWords conversion tracking function also uses cookies. To help us track sales and other conversions, a cookie is added to a user's computer when that user clicks on an ad. This cookie lasts 30 days and does not collect or monitor information that can personally identify a user. Users can disable Google conversion tracking cookies in their Internet browser settings. In some cases, cookies can cause problems when logging in or while browsing within your AdWords account. When this occurs, the best way to correct the problem is to clear the cache and delete the cookies saved for your Internet browser. To find out more, click here Finally, the user can disable Google Analytics cookies by downloading a specific browser plug-in available at the following url  


Facebook Cookies

The site may use Facebook Inc. cookies to monitor the progress of Facebook Ads campaigns and any remarketing actions. Click here for more information about the use of cookies by Facebook: The user can oppose the registration of persistent cookies on his hard disk by configuring the navigation browser in in order to disable cookies. Find out how to disable cookies in the main browsers: Chrome, Firefox, Internet Explorer, Safari, Opera. After this operation, however, some functions of the web pages may not be performed correctly. Data Provided Voluntarily by the User The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site, or the compilation of the form, entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data entered in the message by the customer.


Provision of data

The user is free to provide personal data contained in the request forms or indicated in specific sections of the website to request the sending of informative material or other communications. Failure to provide them does not make it impossible to obtain what is requested, even anonymously. Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access to the database.


Processing methods

Your personal data will be processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access. The user always has the right, at any time, to obtain confirmation of the existence or otherwise of data relating to his person and to know its content and origin, verify its accuracy or request its integration or update, or correction as required by Regulation (EU) 2016/679 (GDPR). Pursuant to the Regulations (articles 15-22) you have the right to request the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their processing. . This privacy policy may be changed periodically and the use of the information collected is subject to the privacy policy in effect at the time of use. This document, published at, constitutes the Privacy Policy of this website and will be subject to updates published from time to time and bearing the date update.


Place of data processing

The treatments connected to the web services of this website take place at the company headquarters of Absolute Relax Srl,  Grisolia (CS) via Litoranea Tirrenica  87020 of the Data Controller and / or at the headquarters of the hosting company and / or management of the website and are only handled by technical personnel in charge of processing, or by persons in charge of occasional maintenance operations. No data deriving from the web service is communicated or disseminated.

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